About Us

Who We Are

Passageway Housing is a supported accommodation provider committed to alleviating homelessness and helping adults achieve independent living across Crawley, Birmingham and Mid Sussex.

Our Mission

Our mission is to provide safe, secure and supportive accommodation to men and women aged 18 and over who are experiencing or at risk of homelessness. We believe that everyone deserves a safe place to call home and the support they need to rebuild their lives.

Integrity

We act with honesty and transparency in everything we do, building trust with our service users, partners and the wider community.

Compassion

We approach every individual with empathy and understanding, recognising the unique challenges they face on their journey.

Empowerment

We equip our service users with the skills, confidence and resources they need to achieve lasting independence.

Inclusion

We welcome all adults regardless of background, supporting men and women from all walks of life without judgement.

Our Approach

At Passageway Housing, we take a person-centred approach to supported accommodation. Every service user receives an individual support plan tailored to their specific needs, goals and circumstances. Our dedicated support workers walk alongside each person, providing practical assistance and emotional support throughout their journey towards independent living.

Make a Referral
Individual support plans tailored to each person
Dedicated key workers assigned to every service user
Regular reviews to track progress and adjust support
Partnerships with local agencies and services
Focus on building life skills and independence
Safe, secure and well-maintained accommodation

Areas We Serve

We provide supported accommodation across three key areas in England, working closely with local authorities, housing associations and third-sector organisations to ensure our service users receive the best possible support.

Crawley

Serving adults experiencing homelessness in Crawley and the surrounding West Sussex area.

Birmingham

Supporting individuals across Birmingham with accommodation and tailored support services.

Mid Sussex

Providing safe housing and support to adults in need across the Mid Sussex district.